Meet Our Team

Kagen Cooksley

Kagen Cooksley is a licensed insurance professional in Florida holding both a Property & Casualty (2-20) and Health & Life (2-15) license. He is a certified by the IICRC as a Water Restoration Technician with specialized training in Applied Structural Drying — making him uniquely qualified to advise on claims involving water, flood, and property damage.

Kagen co-founded Regency Insurance Group, a client-focused independent agency acquired by the Hilb Group in 2020. A native of Fort Myers and graduate of Florida Gulf Coast University, he blends hospitality principles with insurance expertise to deliver highly personalized service.

Kagen is also a licensed private pilot and lives in Southwest Florida with his wife, children, and their Cavapoo. He enjoys aviation, golf, and outdoor family adventures when he’s not helping clients protect what matters most.

Kevin Koelemeyer

Kevin Koelemeyer is originally from Buffalo, New York, and he is a proud Buffalo Bills and Sabres fan.

Kevin graduated from Florida Gulf Coast University with a Bachelor’s Degree in Business Management along with a Master’s in business administration from Warner University. Kevin comes from a loving family that emphasizes the value of hard work. He paid his own way through college by working at multiple golf courses in southwest Florida. This valuable experience taught Kevin the importance of building relationships and serving customers with a happy heart.  He continues using these lessons today, as they are the founding principles of Regency Insurance Group.

During his senior year at Florida Gulf Coast University, Kevin worked for one of the largest captive insurance agencies in the country. Over the course of his six years, Kevin met terrific people, learned important lessons, and built lasting relationships and friendships. However, he found out that he wanted to be able to present his customers with more options. Finding that they were on the same wavelength, Kevin and his colleague Kagen Cooksley decided to create and launch their own independent agency, Regency Insurance Group. Kevin is very grateful for the trust his clients have placed in him and Kagen, as well as the growing team at Regency.

Kevin prides himself on being able to provide his clients with the highest excellence in customer service. In addition to helping clients protect their assets and themselves, Kevin helps them plan for their future and takes an interest in the lives of his clients.

Laura Boley

Laura is the Chief Happiness Officer at Regency and is excellent at her position. Laura ensures that everyone’s working hard, but also having fun while working!

Laura grew up in Fort Myers and graduated from Riverdale High School. She’s been actively involved within her community and as such entered a role where she would be doing exactly that.

She loves to solve problems and work on helping the agency grow to the next level.

When she’s not at the office you can find her with family. She loves spending time with her nieces and nephews and cares deeply for them. In addition to spending her time with family, she also likes some alone time to binge on her favorite TV-series.

Alexis Dodge

Alexis started her career at Regency Insurance and has found her lifetime home. She loves learning and continues to grow her knowledge within this industry.

Alexis prides herself on making sure people have the right coverage for all their needs. In addition to helping them select the right policy she also loves to help her clients prepare for their future endeavors and ensure they begin with the right foot forward.

When she’s not at the office she loves to go out with her friends and family. Most of the time they visit the beach, the park, or go kayaking. In addition to spending her weekends by the water, she loves being with her nephew.

Alicia White

Hi there! I’m delighted to introduce myself. I’m a Murfreesboro, TN, native, and my educational journey has been an exciting one. Regarding my professional background, I’ve been in the insurance industry since 2017, and I bring ample experience and knowledge to the table.

What truly gets me fired up about my work is the opportunity to assist individuals in comprehending their home insurance policies and finding the perfect coverage to meet their unique needs. There’s nothing more satisfying than knowing I’ve helped families protect their most valuable asset, their HOME!

On a personal note, I’m an all-out cheer mom, devoting my heart and soul to supporting my kids. However, when I have some free time, you’ll often find me engrossed in a good book or enjoying a peaceful fishing expedition.

When I’m not hard at work, my favorite place to be is on the open road with my family, including our adorable fur child, Biscuits. Nothing beats the excitement of a weekend adventure and making memories that will last a lifetime.

I’m here to provide you with exceptional insurance guidance tailored to your specific requirements. Let’s connect and ensure you have the protection you need.

Eric Hollander

Eric has over 13 years of experience in the insurance industry and continues to love his work more by the day. Eric knew early on he wanted to be in the financial industry. Eric graduated with a degree in economics and a double minor in both math and history. He then went on to get his masters in business administration.

Eric most enjoys his work because he has the ability to help others attain their goals and make a meaningful impact on their lives.

When he’s not working you can find him with his family watching a movie, throwing the frisbee, or playing games with his children. In addition to spending time with his family, Eric also spends a lot of time at his local church, either volunteering or operating the lights and handling the production.

Casey Long

Casey started his insurance career at Regency and is proud of his decision. He has learned a lot during his time at Regency and continues his search for knowledge daily. Casey loves being able to help his clients overcome their difficulties and problem. Knowing that he has the power to do something and change their situation is a good feeling to him and he aims to help!

Casey grew up in Mount Pleasant Michigan so community means a lot to him. Helping the people around him is something he’s always done and now he gets to do it in his line of work also.

Outside of work, Casey loves to visit the beach with his girlfriend. Casey is also a huge Detroit Lions fan.

P.s Casey spent a few years traveling with a band when he was younger and didn’t have to stress about life. Rock n Roll baby!

Anthony Barrantes

Anthony has been in the insurance industry for over 3 years and loves his work more with each passing day.

Anthony was born in San Jose, Costa Rica and moved to the Fort Myers area as a child. Since then he’s known that his true passion lies in helping his community and neighbors. Working within this industry he has the ability to do just that.

Anthony loves that he’s able to generate customer happiness and help his clients gain satisfaction. Knowing that his clients understand their policies and how they will benefit them is the icing on the cake for him.

When he’s not at the office he’s sending time with his family and friends. In addition to spending time with family Anthony also loves to travel. If he’s not out of the state or country then he’s most likely with friends watching soccer games! Anthony also wants to become a DJ and loves music.

In addition to helping his community he also gives back outside of work, he spends time with young children teaching them about sports and helping them learn and play.

Leah Carrithers

Hi, I’m Leah Carrithers, a Home Insurance Specialist with deep roots in the industry—I’m a third-generation insurance agent who grew up immersed in the world of helping others protect what matters most. Born and raised in central Kentucky, I’ve always valued the sense of community and connection that comes with this work.

One of the things I enjoy most about my role is staying ahead of industry trends and changes. It’s incredibly rewarding to use that knowledge to find the best solutions for my clients, ensuring they feel secure and well-cared for.

Outside of work, I’m all about enjoying life’s simple pleasures. Whether it’s indulging in good food, spending quality time with my golden doodle, or immersing myself in the magic of all things Disney, I find joy in moments that bring nostalgia and happiness. I also love experimenting in the kitchen—baking and creating dishes to share with family and friends is one of my favorite ways to connect.

On weekends, you’ll likely find me surrounded by loved ones, cherishing time together and making lasting memories.

Danielle M. Paxton

Hi, I’m Danielle M. Paxton, a Tier 2/3 Customer Specialist with a passion for making a positive impact in the insurance world. I grew up in Williston, FL, a charming small town with a population of just under 3,000. Fun fact: it’s known as the peanut capital, where peanuts are grown and packaged for stores nationwide!

With over a decade of experience in the insurance industry, I’ve honed my expertise across both commercial and personal lines. I spent five years in commercial insurance sales and six years helping individuals find the perfect personal insurance solutions. I’m driven by the opportunity to make a real difference for my clients—whether it’s developing innovative products, solving complex challenges, or helping families protect their most valuable assets.

One of my greatest joys is assisting homeowners in securing tailored policies that give them peace of mind. Knowing I’ve helped relieve their worries and safeguard their futures is incredibly fulfilling.

When I’m not working, you’ll likely find me in my craft room, where I love spending weekends creating and experimenting with new projects. Crafting is my happy place and the perfect way to recharge.

Amanda Austin

I grew up in Michigan and I have been working in the insurance industry for over a year now, I love to “WOW” my customer’s in every interaction and transaction, big or small, I try to exceed my customer’s expectations!

Building a relationship with my customers is what excites me most about my role.

I love riding my motorcycle, and staying fit, my family is number 1#. One of my favorite ways to spend the weekend is at the beach!

Shannon Mioducki

Shannon Mioducki is a dedicated Applications Manager at Regency Insurance Group, bringing valuable experience from her background in banking to the insurance industry. With 1.5 years in the industry, Shannon’s unique perspective helps her ensure clients receive the best possible coverage, offering them peace of mind and security for their properties.

Originally from western New York, Shannon made Florida her home nearly 15 years ago and continues to enjoy discovering all that the Sunshine State has to offer. In her free time, Shannon can often be found tending to her garden, thrifting for unique items, or enjoying mini getaways to explore new parts of Florida. She’s also a proud pet parent to 5 cats and a dog who keep her busy.

Outside of work, Shannon supports her mother’s efforts in the local K-9 search and rescue team, volunteering her time to assist with training and helping the team in their missions. When she’s not helping others, Shannon enjoys relaxing at home, redecorating, and catching up on her favorite TV shows.

Victoria Echols

I grew up moving around a lot due to my father being in the Military. I spent most of my life in Virginia and Maryland before ending up in Florida.

I joined the Regency family in 2018 and fell in love with the company ever since! Regency is the first insurance agency I have had the pleasure to work with but am no stranger to the insurance world due to previously working in the disaster restoration business. I appreciate being able to build relationships with our clients, as well as help them better understand the industry.

I pride myself on being an artistic person. My passion is in drawing and photography, whether it’s creating my own or admiring others. Outside of work, I spend most of my time with my fur babies or enjoying nature. I could spend all day hiking, foraging, or just relaxing in my hammock.

Chrystal Whittle

Chrystal worked in multiple areas of the insurance industry, including property claims adjusting and subrogation for municipalities and utilities and worker’s compensation claims adjuster before moving into policy sales and servicing.

Chrystal grew up in central Oklahoma. She is passionate about helping her customers get the right coverage in her job. As an adjuster, she would often see deficiencies in an insured’s policy when the time came to make a claim.

When away from work, Chrystal loves doing all types of sublimation projects. She’s also a huge Nascar fan! You can find her hanging out with her kids, cooking on the patio, and binge-watching new shows.

Christy Connell

I grew up in Central Florida and graduated from DeLand High School.

When it comes to my experience in the industry, I have been helping families and individuals for over 20 years. What I enjoy most about my job is problem-solving and helping clients make informed decisions about securing their futures. Being able to turn a stressful situation into a positive experience always makes my day!

Personally, I enjoy traveling and seeing new places but I am also content to curl up on the weekends with a good book. Aside from that, I really love watching college football. My weekends are usually spent with family.

Lorraine Marcano

Hi there! I’m Lorraine, excited to share a bit about myself with you. I grew up in the vibrant cityscape of New York City, where the fast-paced energy and diverse culture shaped my outlook on life and ignited my drive for success. For the past 34 years, I have been a licensed insurance agent, dedicating my career to serving the insurance needs of individuals and families. Over the last 18 years, I have specialized in personal lines clients, providing them with tailored insurance solutions to protect what matters most to them.

What truly excites me about my work is the opportunity to connect with clients personally. There’s nothing more fulfilling than sitting down with someone, understanding their unique circumstances, and helping them find the perfect insurance product that fits their needs and budget. I take immense pride in building meaningful relationships and becoming a trusted advisor.

On a personal level, my true joy lies in spending quality time with my family and close friends. Nothing’s quite like sharing cherished moments with loved ones that I believe are the heart and soul of my personal life, reminding me of the joy in the simple pleasures.

Here’s a little secret about me: I have an unapologetic love for horror movies. There’s something captivating about the adrenaline rush, the unexpected twists, and the spine-chilling suspense that keeps me coming back for more. It’s my guilty pleasure, a thrilling escape from the ordinary, and an aspect of my personality that adds an exciting layer of intrigue.

Beyond my professional and personal endeavors, I am deeply committed to giving back to the community. I donate my time and resources to the Debbie Turner Cancer Foundation, an organization close to my heart, and volunteer at the John Bridges Community Center. Making a positive impact and supporting causes that align with my values brings me a profound sense of fulfillment.

In summary, I am Lorraine, a seasoned insurance professional with a passion for delivering personalized solutions. With decades of experience, I thrive on building lasting relationships with clients and finding the perfect insurance coverage to meet their unique needs. When I’m not working, I find joy in spending quality time with loved ones, indulging in my love for horror movies, and giving back to the community through volunteering and charitable contributions. I look forward to connecting with you and being a trusted partner on your insurance journey.

Courtney Groover

Hi there! I’m a Political Science graduate from the University of Central Florida and embarked on an exciting journey in the insurance industry. With over eleven years of experience, I have honed my skills and developed a deep understanding of this ever-evolving field.

What truly excites me about my work is the opportunity to connect with people on a personal level. I thrive on building solid relationships with colleagues and clients, fostering trust, and delivering exceptional service. It brings me immense joy to know that I can positively impact the lives of individuals and businesses through my contributions to the insurance industry.

On a personal level, I hold a few things dear to my heart. As a dedicated soccer mom to two energetic boys, I love cheering them on from the sidelines and being actively involved in their lives. I am also passionate about travel and painting, both of which allow me to explore new perspectives and express my creativity.

Beyond my professional and personal interests, something many might not expect from me is the fact that I am an absolute foodie at heart, always eager to discover new culinary experiences and explore various restaurants. Additionally, I have a deep appreciation for art and music. You can find me cherishing moments with my loved ones when I’m not working. Whether it’s cuddling up at home with a good movie, adventuring through thrilling theme parks, traveling to support my boys’ soccer games, or simply basking in the sun’s warmth outdoors, family is the center of it all.

Giving back to the community is also a vital part of my life. I actively participate in the American Cancer Society’s Orlando Making Strides Against Breast Cancer fundraiser. This cause is close to my heart as it supports groundbreaking breast cancer research, life-saving education, and critical patient services.

I hope this bio gives you a glimpse into who I am both professionally and personally. I look forward to connecting with you and exploring how I can be of assistance.

Erin Jakubic

Hello! I’m Erin, a Customer Support Specialist with a passion for making a difference in people’s lives.

I grew up in Northeast Ohio, and still reside here. Since 2017, I have been fully immersed in the insurance industry, constantly expanding my knowledge and expertise. As a licensed agent, I am dedicated to providing personalized and comprehensive solutions to my clients’ questions and claims needs. What truly excites me is the genuine satisfaction I feel when customers express their gratitude for the assistance I provide during our conversations. Knowing that I’ve made a positive impact in their lives fuels my drive to continue delivering exceptional service.

On a personal note, I find immense joy in spending quality time with my family. Watching my three children grow and sharing experiences with them is a priceless treasure. We especially love attending classic car shows together, where my own passion for vintage automobiles shines through. Speaking of which, I can’t help but share my excitement about the ongoing restoration of my 1937 Nash Lafayette. It’s a project I look forward to completing one day!

When I’m not working diligently to meet my clients’ insurance needs, you can usually find me relaxing at home, surrounded by loved ones and close friends. Alternatively, there’s a good chance you’ll spot me immersing myself in the vibrant atmosphere of a classic car show, marveling at the timeless beauty and craftsmanship on display. It’s a perfect way to unwind and indulge in one of my favorite hobbies.

In summary, my journey from Northeast Ohio to the insurance industry has been driven by a genuine desire to make a positive impact. With a combination of expertise, dedication, and a love for classic cars, I’m ready to assist you in safeguarding your future. Let’s connect and explore how I can help you navigate the complexities of insurance while delivering outstanding service tailored to your unique needs.

Denise Holmes

Hi there! I’m Denise, a seasoned insurance professional with over 30 years of experience. Originally from New York, I’ve been happily married for 37 years and am a proud parent of three grown children and three adorable grandchildren.

My passion lies in helping individuals and families obtain insurance coverage at reasonable rates. It brings me great joy to assist people in protecting their assets and providing them with peace of mind knowing their nest egg is protected.

Outside of work, I find immense happiness in spending quality time with my grandchildren, going on vacations, indulging in dining experiences, and occasionally trying my luck at casinos. Scratch-offs and gambling have become my guilty pleasures over the years.

When I’m not working, you can usually find me with my family, enjoying their company and creating precious memories together. I also have a soft spot for shopping, which is a favorite pastime of mine.

I strive to approach my work with professionalism and a friendly demeanor. If you have any insurance-related questions or need assistance, don’t hesitate to reach out. I’m here to help you navigate the world of insurance and find the best solutions for your unique needs.

Rosie Regency

Rosie isn’t just one person — she’s the name for our entire team of more than 100 dedicated professionals working together behind the scenes to support you.

At Regency & Hilb, we created Rosie to make things simple and personal. When you hear from Rosie, you’re hearing from all of us — a unified team committed to delivering exceptional service, quick responses, and solutions with a smile.

Rosie represents the heart of our service: collaborative, caring, and always here for you.